Tip on Canceling Rhapsody Account

If you are going to cancel your Real Rhapsody account, it actually isn’t as hard as canceling an AOL account. Which is great. However, one little thing to watch out for:

Make sure they actually cancel the account instead of just giving you a free month.

When you try to cancel the account, if you pay close attention, and are able to hear it through their thick Indian accent, you will hear the following:

1. We are “canceling” your account (they aren’t).
2. We are giving you a free month to try x,y,z features
3. If after that month you still want to cancel, click a link in some e-mail

This is my third time canceling a Rhapsody account, and the first time I actually remembered to stop them at this point and say “Nononono, just cancel the account”. The other two times I was like “cool! A free month!”. But guess what? The e-mail “cancelation” e-mail never came. So at the end of the month, my account just continued on as if I had never called.

You have to make them cancel it right there on the phone with you. Good luck, and for pete’s sake, stop renting music. It’s just stupid. Especially now that the price has gone up to $13.00 a month. That’s the price of a CD every month, and you don’t even have anything to show for it…