The next day following my encounter with Uniquely expensive Window and Door, I had Bee Window out to my pad.
The guy was great… mostly…
“You normally leave your dog outside like that?” He asked as we sat down at the table. She was once again barking her head off in a jovial sort of way, and whining and scratching at the door.
When I answered the door, there was no awkward pause, no wondering what to do. He had said hello immediately and shook my hand. I had invited him in, and he had indicated that he just needed a place to sit and talk for a few minutes before we got started.
“No, she’s an inside dog, but she will lick you to death and never leave you alone unless you completely ignore her. Most people can’t do that, so we just have to leave her out there…” I responded.
“Oh, well, let her in, we’ll see what happens. She can always go back out again.”
Great! If he was willing to try, then so was I. I brought the dog inside and let her lick and sniff his hand before making her sit and stay next to me. It was about five minutes before she stopped pulling on her collar and just laid down bored (eventually to get up and go lay in our bed and take a nap).
“We had Unique out last night, and I must say it was horrible. They were here two and a half hours, and we don’t want a repeat.” I told him right off the bat.
“That’s fine, I smell dinner, and I want to get home to my family, so we will make this as quick and painless as possible” He assured us. Good. “So, what else was so ‘horrible’ about them?”
I went through a litany of awfulness before finally saying that their price was “Outrageous”.
“Outrageous?” He said, “That’s what you’re supposed to say about my price! I’m going to have to make sure to quote it high, because we are supposed to be the most expensive guys in town!” He joked. Huh? “In all seriousness though, anymore that’s what you get with window companies who are worth it”.
Ok… So expect another high price. Whatever, we can at least just get the basement window done.
I explained our situation to him (the broken basement window) and said we’d like a quote on just that, and then a quote on everything.
He then, with amazing speed and efficiency moved through the house measuring all of the windows without comment on condition, and never once implied my wife should be publicly flogged for neglecting her womanly duties as my personal slave.
We sat back down at the table, and he breezed through a company history, and window explanation. He even showed us pictures of windows we could choose from. I realized the night before I hadn’t even seen a single picture of a window that I had been expected to sell my kidneys to pay for.
We picked out the least expensive nice ones we saw, and he quoted us a price.
$19,000 for 7 basement windows and 10 upstairs windows, if we referred him to 5 other people, and put a sign in our yard, and let our neighbors come in our house and look at the windows for the next 90 days.
It wasn’t quite as bad I guess… and the guy was really nice…
“I can just tell you right now there is no way we are ever going to pay that much for that many windows at this point in our lives in this house” Julie said with her custom somewhat nervous laugh.
erm… ok. I agreed, but I hate telling people things they don’t want to hear. “How much for just the basement window?” I asked.
“$750″ he replied.
Wowza. That was actually more expensive than unique…
“Ok, well that one is broken so we need it fixed asap. We’ll let you know within a week if we want it done” I said.
“Great. Once you give us the ok, it takes about 8 to 10 weeks to get it all taken care of” He said.
8 to 10 weeks??? I have a broken window!
An hour later I got home from Lowes with a small piece of plexi-glass, which I (In 3 minutes flat) installed in the empty basement frame.
New windows: $11.50 w/free installation, and no wait (why didn’t I do that before?)
Goodbye window problem, hello bathroom remodeling.